We are so excited that you will be joining us in Miami for the 2027 Revenue Kick-off!
The information on this page will assist in making your trip a smooth and pleasant experience. Please make sure to read through the agenda & FAQ section. Information will be updated over time.
Join our official Slack channel #rko-2027-official to receive event updates, announcements and ask questions.
- Monday, January 25, 2027
- Tuesday, January 26, 2027
- Wednesday, January 27, 2027
- Thursday, January 28, 2027
Arrivals | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 12:00 PM | Leadership track | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 3:00 PM | Hotel check-in | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 6:00 PM | Welcome reception at Sky Lawn | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 8:00 AM | Breakfast | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 8:45 AM | Keynote and sessions | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 4:00 PM | Break | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 6:00 PM | Role-specific offsite activities/dinners | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 8:00 AM | Breakfast | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 8:45 AM | Keynote and sessions | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 4:00 PM | Break | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 6:00 PM | Closing Party | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Departures | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 12:00 PM | Hotel check-out | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
InterContinental Miami
100 Chopin Plaza, Miami, FL 33131
If I'm attending the Leadership Track on Monday, January 25, when should I arrive?
If I'm attending the Leadership Track on Monday, January 25, when should I arrive?
Leadership Track starts at noon on Monday, January 25. We recommend you to arrive Sunday, January 24 but you can arrive the morning of January 25 before noon. Your hotel accommodations will be covered for the additional night.
How do I book my travel?
How do I book my travel?
You will receive a Navan link within 24 hours after completing the registration form to book your travel. DO NOT book directly through Navan. This will help us track total travel cost for the event.
How do I book my hotel?
How do I book my hotel?
We will book your hotel based on the information you provide in your registration form. You may reserve extra nights at your own expense.
Locals can stay at the hotel if you wish.
Check in time is 3:00 PM. Early check in may be possible based on availability.
Check out time is 12:00 PM. Late check out may be possible based on availability. Please check with the hotel the night before.
If you need to update your reservation after registering, please reach out to Charlene Ditch at charlene.ditch@springhealth.com or ask in #rko-2027-official.
I am local and will drive. Is there parking?
I am local and will drive. Is there parking?
Yes! Parking is available at the InterContinental Miami.
If you're staying at the hotel, valet parking charges will be billed directly to our master account.
If you're driving to the event daily, parking is $22 per car, per day, and will also be covered by Spring Health. We'll provide parking validations, so there's no need to pay out of pocket. Additional instructions will be shared closer to the event.
I'm attending virtually. What will I be able to watch?
I'm attending virtually. What will I be able to watch?
We'll be livestreaming the opening keynote only.
What expenses are covered?
What expenses are covered?
You will get reimbursement for the following expenses for your trip to RKO:
- Baggage fee for one piece of luggage
- Transportation between Miami Airport and the InterContinental Miami
- Transportation between your home and the airport
We will cover the following meals at the event and they are not qualified for reimbursement. Check with your manager if you are unsure.
- Breakfast & lunch on Tuesday & Wednesday
- Dinner on Monday, Tuesday, & Wednesday
Normal company travel policy will apply on travel days.
All other incidental charges will be the responsibility of the individual. You must present a credit card upon check-in at the hotel. Any personal expenses other than those shown above will be charged to your incidental account. You will be responsible for charges such as room service, restaurant/bar, gift shop, etc. You will be required to settle your incidental account with the Front Desk prior to departure.
How do I submit my dietary or accessibility requirements?
How do I submit my dietary or accessibility requirements?
Please submit your requirements via your registration form. If you need to update your requirements, please submit your request to #rko-2027-official channel in Slack or contact Charlene Ditch (charlene.ditch@springhealth.com or in Slack).
What is the dress code?
What is the dress code?
Daytime: Work-appropriate
Evening: Casual
Miami weather in late January is typically mild and sunny, with highs around 76°F and lows around 62°F. We recommend packing light layers for cooler mornings and evenings.
Have more questions?
Have more questions?
Stay up to date by following announcements in #rko-2027-official channel in Slack.